CEW Studio – Privacy Policy

Version 2.0

CEW Studio is committed to protecting customer privacy and handling personal information with care. The following policy is intended to clearly explain how information is collected, used, shared, stored, and protected when customers visit our website, submit forms, place orders, or communicate with CEW Studio.

Information We Collect:

CEW Studio may collect personal and project-related information voluntarily provided by customers or website visitors.

This may include, but is not limited to:

  • Name and contact information
  • Email address and telephone number
  • Billing and shipping information
  • Order details and project specifications
  • Uploaded artwork, photographs, logos, design files, or reference images
  • Communications submitted through forms, email, phone calls, text messages, or other communication methods

Limited technical information may also be collected through website activity, such as browser type, device type, IP address, referral source, and general website usage information.

How Information Is Used:

Information collected by CEW Studio may be used to support normal business operations and customer service activities.

This may include:

  • Responding to inquiries and custom order requests
  • Preparing quotes, mockups, and project recommendations
  • Processing and fulfilling orders
  • Communicating regarding design approvals, production status, pickup, delivery, or shipping
  • Maintaining customer, order, and business records
  • Improving website content, customer experience, products, and services
  • Complying with applicable legal, tax, accounting, and regulatory obligations

Customer Files, Artwork, and Project Materials:

Customers may submit artwork, photographs, logos, text, design files, or other materials for use in custom projects. These materials may be retained as necessary to complete the project, support future reorder requests, maintain production records, or resolve customer service matters.

CEW Studio does not claim ownership of customer-provided artwork, logos, or intellectual property. Customers are responsible for ensuring they have the necessary rights or permissions to submit materials for customization.

Information Sharing:

CEW Studio does not sell customer information.

Information may be shared only when reasonably necessary to:

  • Process payments
  • Ship or deliver orders
  • Provide requested services
  • Maintain website functionality
  • Comply with legal requirements
  • Protect CEW Studio, customers, or the public from fraud, misuse, or unlawful activity

Third-party service providers are provided only the information reasonably necessary to perform their services.

Payment Information:

Payment transactions may be processed through third-party payment providers. CEW Studio does not intentionally store full payment card numbers on its website systems unless required or permitted by the payment processor and applicable law.

Customers should review the privacy and security practices of the applicable payment provider when completing purchases.

Website Analytics and Cookies:

The CEW Studio website may use cookies, analytics tools, and similar technologies to support site functionality, improve the user experience, and better understand website performance.

These technologies may help CEW Studio:

  • Measure website traffic and page performance
  • Understand how visitors interact with website content
  • Improve navigation, product information, and customer resources
  • Maintain security and basic website functionality

Customers may adjust browser settings to limit or disable cookies; however, some website features may not function as intended if cookies are disabled.

Data Security:

CEW Studio uses reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, disclosure, alteration, or destruction.

No method of transmission or electronic storage can be guaranteed to be completely secure. CEW Studio works to maintain appropriate safeguards, but customers understand that no system can provide absolute protection against every risk.

Data Retention:

CEW Studio retains customer information only as long as reasonably necessary for business, legal, tax, accounting, customer service, or operational purposes.

Records may be retained to support order history, future reorder requests, project continuity, customer support, dispute resolution, legal compliance, and internal business administration.

Customer Rights and Choices:

Customers may contact CEW Studio to request review, correction, or deletion of certain personal information where legally permitted and operationally reasonable.

Certain information may need to be retained when required for legal, tax, accounting, fraud-prevention, contractual, or legitimate business purposes.

Third-Party Links and Services:

The CEW Studio website may contain links to third-party websites, social media platforms, payment processors, shipping carriers, or other external services.

CEW Studio is not responsible for the privacy practices, security practices, or content of third-party websites or services. Customers are encouraged to review the privacy policies of those third parties before providing information.

Children’s Privacy:

CEW Studio products, website content, and services are not directed toward children under the age of 13.

CEW Studio does not knowingly collect personal information from children under 13 years of age. If CEW Studio becomes aware that such information has been collected, reasonable steps will be taken to delete it when legally appropriate.

Policy Updates:

CEW Studio may update this Privacy Policy periodically to reflect changes in business practices, website functionality, technology, legal requirements, or customer service processes.

Updated versions may be posted on the CEW Studio website with a revised published date and version number.

Agreement to Policy:

By using the CEW Studio website, submitting information, placing an order, or communicating with CEW Studio, the customer acknowledges that they have read, understood, and agreed to the practices described in this Privacy Policy.

Questions or Assistance:

If you have questions regarding this Privacy Policy or require assistance regarding privacy-related matters, CEW Studio Support is available to help.

Requests should include the customer’s name, contact information, and enough detail for CEW Studio to identify the relevant order, inquiry, or record. CEW Studio may request additional information to verify identity before processing certain requests.

Requests will be reviewed and handled in a reasonable manner consistent with applicable legal requirements and operational limitations.

Email: Contact CEW Studio Support